Big companies fail you, then bank on your silence

One database of 17 million entries steers who gets insured. Its owner, Stichting CIS, cannot explain a single one.

The database can sink an application automatically. CIS itself writes it cannot check a single entry.

Published 29 Jul 2026

WhatsApp wiped itself overnight. 48 days of chats are missing, and six weeks of them sit in an iCloud backup the app refuses to load.

Apple points at Meta; Meta answers with bots. A formal data request was closed the same day it was filed.

Published 25 Jul 2026

Tangerine said only a credit card could hold a deposit. Its own receipt shows a hold on her debit card.

At the counter Ms. Lya was charged again for cover already paid for. Booking.com’s reply: the contract “became with the supplier”.

Published 26 Jul 2026

Hilton admitted it in writing: “a failure on our part”. Then it offered points.

Hilton kept the cash and offered points; Booking.com, which took the money, called itself a “shop window”.

Published 26 Jul 2026

lysey investigations · the cases